Stephen Chavez's Portfolio

Education

Memphis Tiger logo

Master of Business Administraction (MBA) | 2021

University of Memphis Memphis, Tennessee

Focus: Web Analytics,

Summa Cum Laude, Chancellor's List/Dean's List

Ole Miss logo

Bachelor of Arts, Public Policy Leadership | 2018

University of Mississippi Oxford, Mississippi

Minor: English,

Cum Laude, Chancellor’s List/Dean’s List, Luckyday Scholar, United States Senate Page.


Experience

Professional, Product Management

Corelogic | Oxford, MS | 2022 - Present
  • Spearheaded the establishment of the Alpha Client Experience (ACE) development team, serving as the inaugural Product Owner for this tier three team encompassing multiple suites of appraisal vendor management software and collateral quality control solutions.
  • Utilized Agile methodology to oversee the Kanban board backlog, strategically prioritizing and refining both bugs and enhancements to ensure seamless product evolution and continuous improvement.
  • Streamlined team workflows and communication channels by conducting multiple prioritization reviews with internal and external stakeholders, ensuring alignment with business objectives and customer needs.
  • Created and maintained a suite of reports, including weekly and monthly performance reports, to provide visibility into team progress, product metrics, and key initiatives for executive leadership and stakeholders.
  • Developed and implemented standardized operating procedures (SOPs) for product development, deployment, and support, fostering consistency and efficiency across the organization.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and optimization, leading to increased productivity and effectiveness in delivering products and services.
  • Acted as a liaison between the development team and other departments, facilitating communication and alignment on project priorities, timelines, and deliverables.
  • Implemented and led numerous successful events as a member of the Connect Committee, utilizing a substantial budget of $26K to organize and execute engaging activities for up to 200 attendees in the Oxford office.
  • Developed and delivered comprehensive weekly and monthly reports utilizing Jira, JQL, and Excel formulas to meticulously capture and analyze technical escalations and developmental Product Backlog Items (PBIs). These reports serve as vital tools for internal stakeholders across multiple organizational levels, including executives, facilitating informed decision-making and strategic planning.
  • Professional, Business System Analyst

    Corelogic | Oxford, MS | 2022
  • Reviewed current state documentation and product owner’s initial solve to begin documenting acceptance criteria to support the solve solutions.
  • Reviewed system updates associated to acceptance criteria and update current documentation to support new updates associated to PBI.
  • Managed communication with team and stakeholders on timing of the code release for both testing and production and validate release completion.
  • Prepared ticket requests for System Operations Team to complete.
  • System Analyst

    DHL Supply Chain and Logistics | Memphis, TN | 2021 - 2022
  • Analyzed discrepancies and assist in the design of procedures to reduce/eliminate impact for four sites (YETI, Meguiar’s, Goody’s, and Curls).
  • Utilize SQL, Excel, and PowerBI to gather, design, and implement data for reports, performing query optimization, indexing, and pivoting.
  • Developed and implemented analytical tools that identify areas for improving service levels, reducing costs, and enhancing operations.
  • Provided systems operation help with Yeti startup resulting in outbound production up to 35,956 units per day and warehouse capacity of 987K square feet.
  • Managed multiple projects such as user management database transition, test and validate the implementation of new systems, and champion the integration of new warehouse management system.
  • Freelance Web Developer

    Serving Champions | Hernando, MS | 2020 - 2022
  • Developed website for a startup company using HTML5, CSS, and PHP as well as optimized search engine optimization (SEO) to improve website’s search engine ranking.
  • Captured and edit content, photos, and item descriptions for website and social media.
  • Assisted startup company with jumpstarting social media and training team on social media best practices to ensure successful outreach to the intended audience.
  • Websites include BandedBeast.com, Regalconstructioncustomhomes.com, Cottonwarehousemarket.com
  • Campaign Manager

    Hernando Mayoral Re-Election Campaign | Hernando, MS | 2020 - 2021
  • Managed high-performing day-to-day campaign staff and activity for the re-election campaign for the City of Hernando Mayoral cycle.
  • Created and designed campaign materials, including 3 mailers, 2 campaign commercials, pamphlets/door hangers, campaign website, political speeches, and social media graphics.
  • Drove social media/website activity including search engine optimization (SEO) and created reports based on interactions and Google Analytics results.
  • Successfully managed a campaign budget valued at $50,000 in a fiscally responsible manner.
  • Data Director / Deputy Campaign Manager

    West Virginia Governor's Campaign | Charleston, WV | 2019 - 2020
  • Managed all campaign databases, including data in Excel and Aristotle for fundraising, Advantage (GOTV), and Constant Contact.
  • Maintained open lines of communication with donors, stakeholders, and campaign staff to achieve defined election day goals.
  • Planned and coordinated events, including fundraisers, town halls, and candidate meet and greets.
  • Created voter universes for campaign strategy, track data collected, and build reports with the gathered information.
  • Campaign Manager

    MS House District 28 Campaign | DeSoto County, MS | 2019 - 2021
  • Managed all campaign activity in an election that successfully elected Jerry Darnell to the MS House of Representatives, including staff management, fundraising events, and budget supervision.
  • Developed in implemented highly effective political strategy, voter targeting methods, and promotional instruments.
  • Directed campaign communications by creating talking points, crafting campaign literature, developing social media content, and engagement analysis.
  • Coordinated all fundraising efforts and event preparation throughout the campaign.
  • College Outreach Coordinator / Regional Political Director

    MS Lieutenant Governor Campaign | Northwest, MS | 2019
  • Coordinated comprehensive campaign efforts across college campuses to successfully elect Delbert Hosemann to the Lt. Governor's office.
  • Directed the paid walker program and managed the budget within the region.
  • Managed all campaign activity and field offices in the election that resulted in achieving 60%+ final election day votes.
  • Data Director/Regional Political Director

    MS Secretary of State Campaign | Jackson, MS | 2019
  • Provided counsel on campaign strategy, discussing approach to region with candidate, campaign team, and consultants.
  • Coordinated campaign data efforts throughout the state by creating goals, managing campaign data tools, and evaluating both voter target universe and voter turnout models.
  • Represented candidate at events and oversee campaign schedule in region, scheduling events and meetings
  • Scheduled events and meetings with influencers and stakeholders.

  • Areas of Expertise
    Coordination & Logistics Project Management & Support Strategy & Execution
    Product Management Resourse Allocation Critical Thinking
    SQL, CSS, HTML5 Business Process Improvement Risk Management
    PowerBI & Tableau Database Management Systems Documentation
    Jira Microsoft Office Reporting

    Publications

    Policy

    Lobbying and Social Policy
    Springer Encyclopedia of Public Policy
    August 2017

    Policy

    Drug Shortages in America
    Mississippi Political Review
    February 2018

    King

    Christ in Job & Career
    Daily Devotions for Christians at Work
    November 2017

    Projects

    While working in many different positions, I have had the ability to work on a multitude of projects from creating campaign videos, mailers, excel trackers, and other visualizations. Look below for just a few of my projects!

    Here are a couple of videos I created. From compiling video, editing, creating script, and putting the finished project together. I also created the targeted ad group to boost the campaign videos!
    AWS Twitter project

    Using Twitter API and collecting twitter data, I worked with a partner to collect twitter data and AWS EMR. We searched tweets associated with the 2018 MLB World Series to see if Tweet frequency could be used to predict the winner of the 2018 World Series. We examined the data to confirm its value for analysis and then used Jupyter notebooks, Tableau, sentiment analysis, NLP techniques, and multiple other techniques/strategies to create a PowerPoint presentation and video for the class.

    Tableau Power Point

    In this project, I analyzed data and created visuals in Tableau to create a presentation to present the data.

    Excel Campaign Tracker

    As a Campaign Data Director, I was not only in charge of handeling the campaigns data systems but was also responsible for creating reports and tracking campaign staff progress. Below is an example of an Excel sheet I created that would help to track campaign progress and would be shared with candidate, consultant, and other campaign stakeholders.

    Certifications

    Critical Thinking |

    March 2024

    CoreLogic

    Project Management Foundations |

    April 2022

    Project Management Institution (PMI)

    Google Analytics Individual Qualification |

    Completion ID: 74877917

    Google Analytics Academy

    Advanced Google Analytics |

    Google Analytics Academy

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